Terms & Conditions
The following Terms and Conditions of Service apply to all products and services provided by ArtGabriela.
All work is carried out by ArtGabriela on the understanding that the client has agreed to my terms and conditions.
Copyright is retained by ArtGabriela on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by me as fulfilling the contract. All other designs remain the property of artgabriela.com, unless specifically agreed in writing.
At the time of proposal, ArtGabriela will provide the customer with a written estimate or quotation by email. These Terms and Conditions can be read at any time on the artgabriela.com website.
Alternatively, the client may send an official purchase order in reply to the estimate or quotation which binds the client to accept my terms and conditions, or an email acknowledging acceptance of the quotation.
Charges for design services to be provided by ArtGabriela will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50% of the quoted fee will become immediately due.
Unless agreed otherwise with the Client, all design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work commences or is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to upload to the server or release of materials.
I will supply proofs and PDF files as appropriate for printing, or other graphic files as detailed in the job scope or request.
Charges for design work do not cover the release of the copyright design source files, including but not restricted to .INDD, .PSD, .AI, .PNG, .CDR or other source files or raw code; if the Client requires these files for transfer to an in-house or other designer, they will be subject to a separate quotation or ‘buy-out’ charge.
Charges for Other Services
Charges for any additional services requested during the project that are over and above the estimated time or out of scope, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.
Payments may be made by online transfer, credit card PayPal.
Publication and/or release of work done by artgabriela.com on behalf of the client, may not take place before cleared funds have been received.
Copyrights and Trademarks
By supplying text, images and other data to ArtGabriela for inclusion in the customer’s website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
Any artwork, images, or text supplied and/or designed by ArtGabriela on behalf of the customer, will remain the property of ArtGabriela and/or its suppliers unless otherwise agreed in writing. A license for use of the copyright material is granted to the customer solely for the project defined in the scope or request and not for any other purpose.
The customer may request in writing from artgabriela.com, the necessary permission to use materials (for which ArtGabriela holds the copyright) in forms other than for which it was originally supplied, and artgabriela.com may, at its discretion, grant this and may charge for the additional usage. Such permission must be obtained in writing before any of the aforesaid artwork, images, text, or other data is used.
Any software, code, plugin or other third party material used in a web or digital project remains the property of the creator and any ongoing license fees or fees for upgrades are the responsibility of the client, not ArtGabriela.
By supplying images, text, or any other data to artgabriela.com, the customer grants ArtGabriela permission to use this material freely in the pursuit of the design.
Should ArtGabriela, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow ArtGabriela to remove and/or replace the file on the site.
The customer agrees to fully indemnify and hold artgabriela.com free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permission.
The customer agrees that changes required over and above the estimated work, or in addition to the agreed scope, or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge.
The customer also agrees that ArtGabriela holds no responsibility for any amendments made by any third party, before or after a design is published.
Any design, copywriting, drawing, idea or code created for the customer by ArtGabriela, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of ArtGabriela and any of its relevant sub-contractors.
All design work – where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use.
ArtGabriela will not be held responsible for any and all damages resulting from such claims.
ArtGabriela is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold artgabriela.com responsible for any such loss or damage.
Any claim against ArtGabriela shall be limited to the relevant fee(s) paid by the customer.
The client agrees to ArtGabriela definition of acceptable means of supplying data to the company.
Text is to be supplied to ArtGabriela in electronic format as standard text (.txt), MS Word (.docx) or via e-mail / FTP or shared folder.
Images which are supplied in an electronic format are to be provided in a format as prescribed by ArtGabriela via e-mail / FTP. Images must be of a quality suitable for use without any subsequent image processing, and ArtGabriela will not be held responsible for any image quality which the client later deems to be unacceptable.
ArtGabriela cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials.
Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services, color correction and alteration of images
Design Project Duration
Any indication given by ArtGabriela of a design project’s duration is to be considered by the customer to be an estimation. ArtGabriela cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by artgabriela.com for the initial payment or by date confirmed in writing by ArtGabriela.
Rights of Access for Website Construction
The client agrees to allow ArtGabriela all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords.
The customer also agrees to allow ArtGabriela access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.
The customer agrees to supply ArtGabriela with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.
Design Project Completion
ArtGabriela considers the design project complete upon receipt of the customer’s signed Approval form or sign off email. Other services such as printing, display panel production, filmwork, website uploading, publishing etc either contracted on the client’s behalf constitute a separate project and can be treated as a separate charge.
Website design only
ArtGabriela require that a template is approved by the customer before coding of a site commences. Once the template(s) for the web site are approved by the customer, coding will commence; any changes to navigation items, colors, structure or content that require changes to the template will incur an additional charge.
Once web design is complete, ArtGabriela will provide the customer with the opportunity to review the resulting work. ArtGabriela will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, color schemes or any navigation features. Any minor changes can be notified to ArtGabriela by e-mail.
ArtGabriela will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period.
ArtGabriela cannot guarantee the availability of any domain name. Where ArtGabriela is to register a domain name on behalf of a client it will endeavour to do so but the client should not assume a successful registration.
Search Engine Submission
Due to the infinite number of considerations that search engines use when determining a site’s ranking, ArtGabriela cannot guarantee any particular placement. Acceptance by any search engine cannot be guaranteed and when a site is accepted, the time it takes to appear in search results varies from one search engine to another. Rankings will also vary as new sites are added. ArtGabriela recommend that customers use a professional SEO company and are happy to provide details of such companies, but accept no responsibility for their services.
The customer agrees to allow ArtGabriela to place a small credit on printed material exhibition displays, advertisements and/or a link to ArtGabriela own website on the customer’s website. This will usually be in the form of a small logo or line of text placed towards the bottom of the page.
The customer also agrees to allow ArtGabriela to place websites and other designs, along with a link to the client’s site on ArtGabriela own website for demonstration purposes and to use any designs in its own publicity and portfolios.
Rights of Refusal
ArtGabriela will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. ArtGabriela also reserves the right to refuse to include submitted material without giving reason. In the situation where any images and/or data that ArtGabriela does include in all good faith, and subsequently discovers is in contravention to such Terms and Conditions, the customer is obliged to allow ArtGabriela to remove the contravention without hindrance, or penalty. ArtGabriela is to be held in no way responsible for any such data being included.
Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, ArtGabriela will need formal notification in writing to the company’s postal address. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by ArtGabriela within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.
ArtGabriela makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. ArtGabriela will not be held responsible for any and all damages resulting from products and/or services it supplies. ArtGabriela is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold ArtGabriela responsible for any such loss or damage. Any claim against ArtGabriela shall be limited to the relevant fee(s) paid by the customer.
ArtGabriela reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. ArtGabriela will not knowingly perform any actions to contravene these and the client also agrees to be so bound.
These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. ArtGabriela reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
Acceptance of Terms and Conditions and Quotation
The placement of an order for design and/or any other services offered by ArtGabriela, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available at www.artgabriela.com.
An estimate validated by the customer’s signature on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and ArtGabriela.